The visit to this website is normally possible without specifying personal information. Personal information is only collected if you provide it to us voluntarily via our contact form. This information is used to respond to your issue.

1 Privacy statements
These privacy statements inform you about the type, scope and purposes of the collection and use of personal data on our website www.chiasso4net.ch (hereinafter "website") by Chiasso4net SA (hereinafter "we" or "us") and provide information about the rights to which you are entitled. These rights are governed by the applicable data protection laws.

2 Controller for data processing
The controller for data processing on this website and the contact person for data protection concerns is:
Chiasso4net SA
Via Bossi 2
6830 Chiasso
Phone: +41 91 246 00 01
E-mail: info[at]chiasso4net.ch

3 Data collection on this website
3.1 Log files
Our website is hosted. To optimise and maintain our website, we log technical errors that may occur when you access our website. Furthermore, when using this website, information is automatically collected that the browser of your end device transmits to our host provider. The web host provider protects this data from unauthorised access using technical and organisational measures and does not pass it on to third parties. To the extent that we thereby process personal data, we do so based on our interest to provide you with the best possible user experience and to ensure the security and stability of our systems.
These are: IP address and operating system of your end device, browser type, version, language, date and time of the server request, accessed file, the website from which the access was made (referrer URL), the status code (e.g. 404) and the transmission protocol used (e.g. HTTP/2).
This data is collected and stored by our host provider to be able to optimise processes and procedures, in particular in connection with the use of our website and the security and stability of the computer system.
Insofar as the GDPR is applicable, the basis for this data processing is art. 6 para. 1 let. f GDPR.
We use the following host provider:
Cyon GmbH
Brunngässli 12
4052 Basel
Switzerland

3.2 Contact form
When you use our contact form, your details from the contact form will be processed by us for the purpose of processing the enquiry and in the event of follow-up questions. As a rule, we require the following information:
First and last name
Company
E-mail address
Address
Telephone number
Subject
Message content
We use the data you provide to respond to your enquiry. Insofar as the GDPR is applicable, the basis for this data processing is art. 6 para. 1 let. f GDPR.

3.3 Cookies
We use cookies on our website. Cookies are small files that are stored on your end device and saved by your browser. Some of the cookies we use are automatically deleted when you leave our website. Other cookies remain stored on your end device until you delete them or until they expire. These cookies make it possible to recognise your browser the next time you visit our website.
In your browser, you can select to be informed in advance about the setting of cookies and decide in individual cases whether you want to exclude the acceptance of cookies for certain cases or in general, or that cookies are completely blocked. This may restrict the functionality of the website.
Cookies that are necessary for the electronic communication process or functions requested by you or that optimise your user experience are stored - insofar as the GDPR is applicable - based on art. 6 para. 1 let. f GDPR.

4 External services
We use various third-party services on our website. Hereinafter, we explain in detail which services are involved, what we use them for and what data is collected.
4.1 Google Analytics
This website uses Google Analytics, a web analytics service provided by Google, Inc ("Google"). Google Analytics uses so called "cookies", which are text files placed on your computer to help the website analyse how you use the website. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required by law, or where such third parties process the information on Google's behalf. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser; however, please note, that in this instance you may not be able to use the full functionality of this website. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.

5 Links
On our website you will find links to third-party websites. We are not responsible for the content and data protection provisions on the external websites that you can access via the links. Please inform yourself about the data protection directly on the respective websites.

6 Disclosure of data to third parties
To be able to offer you the information on our website, we work together with different service providers to be able to offer you an up-to-date website. These service providers use your data only in the context of processing our orders.

7 Your rights
Where provided for by the data protection law applicable to you, you may request information free of charge on the data stored relating to you, its origin and recipients and the purposes of the data processing. You also have the right, subject to the legal requirements, to correct, delete, restrict or object to the processing of this data and to the delivery of this data.
Please note that the foregoing rights are subject to legal restrictions and may in instances interfere with the provision of our services or make them impossible.
You are entitled to enforce your claims in court or to file a complaint with the competent data protection authority. For Switzerland, the Federal Data Protection and Information Commissioner is the competent authority (http://www.edoeb.admin.ch).

8 Up-to-dateness and amendment of these privacy statements
We may change or modify these privacy statements at any time. The current privacy statements can be found at www.chiasso4net.ch.