The visit to this website is normally possible without specifying personal information. Personal information is only collected if you provide it to us voluntarily via our contact form. This information is used to respond to your issue.

Use of Our Cookies

When accessing certain sites, a so- called “session cookie” is set. This relates to   a small text file, which is automatically deleted again by your computer at the end of your browser session. This file serves the exclusive purpose of being able to use specific applications. For the majority of web browsers, they can changes the settings so that your browser will not accept new cookies or you can have obtained cookies deleted. It is usually possible to find out how this works specifically for your browser, via its help function.

Server Log Files

As with any connection to a web server, the server of our webhosting provider records and stores specific technical information. This information includes the IP address and the operating system of your device, the dates, the access time, the type of browsers, as well as the browser query, including the origin of the query (Referrer). For technical reasons, this is necessary to make our website available to you. The webhosting provider protects this information with technical and organisational measures against unauthorised accesses and does not provide it to third parties.  To the extent that we process personal information here, we do this based on our interest in offering you the best possible user experience and ensuring the security and stability of our systems.

Google Analytics

This website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyse how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.